Virtual Care

You can use Mission Virtual Clinic for the following conditions:

• Strep throat
  • Cold, flu and allergies
  • Cold, sinus infection or sore throat
  • Influenza (flu)
• Influenza prevention
• Female health
  • Urinary tract infection (UTI)
  • Vaginal yeast infection
• Minor eye conditions
  • Pink eye (conjunctivitis)
• Skin conditions
  • Canker or cold sore
  • Eczema and dermatitis

We've been careful to select only health conditions that can be safely diagnosed and treated online. If an online diagnosis is not right for you, we will direct you to the care you need.

Once you are done with the online interview, a board certified Mission Health provider will review your symptoms and develop a treatment plan unique to you.

A Mission Virtual Clinic visit takes approximately 5 minutes to complete. Depending on your symptoms and answers, the total number of questions for your condition will vary. Note: The interview is written questions/answers only; there is no interactive video component.

Mission Virtual Clinic is available to patients in North Carolina ages 2-65, depending upon the condition.

A Mission provider is available online every day Monday through Sunday, between 7 am – 7 pm. You can complete an online written interview anytime and receive a response within one hour. You can even complete it in the middle of the night and receive a response from 7-8 am the following morning.

If appropriate, Mission Virtual Clinic providers can prescribe medications that will be sent to the pharmacy of your choice. We treat minor health conditions, and we do not provide prescriptions for pain medications or narcotics. Mission Virtual Clinic is not an online pharmacy. You are responsible for the cost of any prescriptions, over-the-counter treatments or follow-up visits you may need. NOTE: Because Mission Virtual Clinic providers are licensed only in North Carolina, patients must be physically located in North Carolina in order to access it.

Strep throat and some flu consultations through Mission Virtual Clinic do require an extra step beyond the online virtual visit. This is called a ZipTicket, and here’s how it works:

• A ZipTicket is an order from the Mission Virtual Clinic provider for a rapid test to confirm a specific diagnoses after completion of an online virtual visit.
• Mission Virtual Clinic patients can select the nearest ZipTicket location, walk in without an appointment and complete rapid testing with minimal wait time.
• Patients must activate their prescribed ZipTicket, choose the location and arrive within 24 hours from the time it is ordered. Patients check-in at the front desk and are seen by the next available medical assistant or nurse with a minimal wait time since they have already seen the medical provider online. The medical assistant or nurse completes the testing and enters the results through the Mission Virtual Clinic portal so that the patient may receive the final diagnosis and prescription (if applicable) online. The patient is not charged separately for the visit at the ZipTicket location since they are charged for the virtual visit online.

A consultation will cost $25, payable online by any major credit card. No fee is charged if we are unable to diagnose and offer a treatment plan.

Mission Virtual Clinic is a self-pay service. Depending on your insurance coverage, you may be able to submit your Mission Virtual Clinic receipt for reimbursement.

Please call Mission Virtual Clinic customer support at 828-222-7962.