Contact a Patient

• To contact a patient, please call 828-349-1(+room number). If you need additional assistance, please call 828-524-8411 for the main switchboard.

Asheville Specialty Hospital is a partner in the continuum of care within the western region of North Carolina. We want to be your resource for information and care options. Here are some links that our patients and families find informative and helpful. As always, if you have further questions you are always welcome to contact us by phone at 828-213-5400.

Visitor Info

The multi-disciplinary team approach includes family involvement in patient care. Families are valued at bedside rounding. Visiting hours are not defined however guests are encouraged to limit the number of visitors to two at time and understand that rest is an essential part of recuperation.

• To contact a patient, please call the main line and an operator will be happy to direct you to a patient's room.
• Please call 828-765-4201 or use our toll free number 877-777-8230.
• Please note that your call may be directed to a nurses station according to the wishes or needs of the patient.

• To contact a patient, you may call 828-526-1(+room number).

You can call a patient or send mail to someone staying with us.

To call a patient room in Memorial Campus:

• Room with A: 828-213-6 + room number
• Room with B: 828-213-6 + room number
• Room with C: 828-213-8 + room number
• Room with E: 828-213-7 + room number
• Room with G: 828-213-8 + room number
• Room with J (6th floor only): 828-213-2 + room number

To send mail to a patient in Memorial Campus:

• Patient's Full Name and Room Numberc/o Mission Hospital 509 Biltmore Ave.
  Asheville, NC 28801

To call a patient room in St. Joseph Campus:

• Any room not on the 10th floor: 828-213-3 + room number
• Room on 10th floor: 828-213-3 + last 3 digits of room number

To send mail to a patient in St. Joseph Campus:

• Patient's Full Name and Room Numberc/o Mission Hospital 428 Biltmore Ave.
  Asheville, NC 28801

To find a patient's room number:

• Call 828-213-1111
• The patient information desk can connect you to the patient's room and tell you the patient's room number if they are listed in the directory.

• Patients at Mission Hospital McDowell choose whether they want to be listed in our directory and whether they want to receive calls while in the hospital. If a patient decides to be in the directory, then we can tell callers their room number. If a patient does not choose to be listed in the directory, then we must tell anyone who calls for information that we have no listing for a patient of that name. This is determined by federal law designed to protect patient privacy. If you know the room number of a patient, you can dial 828-659-5 plus the three-digit room number. To contact the hospital switchboard, please call 828-659-5000.

• Patients at Transylvania Regional Hospital choose whether they want to be listed in our directory and whether they want to receive calls while in the hospital. If a patient decides to be in the directory, then we can tell callers their room number. If a patient does not choose to be listed in the directory, then we must tell anyone who calls for information that we have no listing for a patient of that name. This is determined by federal law designed to protect patient privacy. If you know the room number of a patient, you can dial 883-5 plus the three digits of the room number. To contact the hospital switchboard, please call 828-884-9111.